Privacy Policy

This privacy notice applies to PneuDock, operated by Amao Zhao from ShenZhen, Longhua, China.

Last updated: 25 September 2026

About this notice

Amao Zhao operates the PneuDock business-to-business pneumatic product catalogue and enquiry website. This notice explains how personal information submitted through the website is handled.

Information you provide

  • your name and work email address;
  • your company name, if you choose to provide it;
  • the inquiry type, parts list, quantities, dimensions, operating conditions and other requirements you submit; and
  • optional photos or drawings, including PDF, JPG/JPEG or PNG files.

Please upload only information relevant to your enquiry and material you are authorised to share. Do not submit passwords, payment card information or unrelated sensitive personal information.

How we use the information

  • to review and respond to your product or sourcing inquiry;
  • to understand the components, specifications and quantities you need;
  • to maintain a record of the inquiry; and
  • to protect the form and website against misuse.

Information submitted through the contact and product enquiry forms is used solely to review, respond to and follow up on enquiries. Submitting an enquiry does not create an order or contract, and the information is not used for automated decision-making or profiling.

Storage, access and sharing

Enquiry entries and uploaded files are stored in this WordPress website and are accessible to the website administrator for handling enquiries. Email notifications are sent to support@pneudock.com through the configured mail service. Hosting, email delivery and security service providers may process limited information where necessary to operate the website and deliver these services.

Retention

Enquiry records and uploaded files are retained only for as long as reasonably necessary to handle the enquiry, maintain relevant business records and meet applicable obligations. You may contact PneuDock to request deletion where appropriate.

Submission metadata, cookies and technical data

When you submit the inquiry form, Fluent Forms stores the source page, submission time, IP address, detected browser and device platform, a country code derived from request headers, and your WordPress user ID if you are logged in. The form also applies short-lived, pseudonymous rate-limit counters derived from the request IP address to reduce repeated submissions and uploads.

WordPress and WooCommerce may use essential cookies for site operation, login, account or catalogue functions. Google Site Kit and the configured Google tag may collect website usage and technical information for analytics. Information submitted in enquiry forms is not used for advertising or sold to third parties.

Your choices and requests

You may request access to, correction of or deletion of personal information associated with your enquiry, subject to applicable requirements. Send privacy requests to support@pneudock.com, use the Contact page or call +86 18680679530. Sufficient information may be requested to verify the request and locate the relevant record.

Changes

We will update this notice when the website’s data practices change. The date at the top shows the latest revision.